Terms of service

Updated Terms of Service for LAO JIANG Crispy Chilli Oil

Welcome to LAO JIANG! The terms “we”, “us” and “our” refer to LAO JIANG Crispy Chilli Oil, a small-batch food business in Doncaster, Victoria, crafting OG, XO, and plant-based variants with fresh Australian-grown ingredients. We operate this Shopify-powered store and website for your shopping experience (the “Services”). These Terms of Service (“Terms”), with referenced policies like our Refund Policy, Shipping Policy, and Privacy Policy (all accessible via footer links on our site), detail your rights and responsibilities. Read carefully—they cover warranties and liability limits. Using our Services binds you to these Terms; if not, exit now.

Section 1 - Access and Account

You represent you're at least 18 (Australian age of majority) and consent to minors using Services on your devices. Provide accurate info (email, billing, shipping)—you're liable for security and activity. No account transfers.

Section 2 - Our Products

Images approximate; device variations apply. No warranty on exact match to depictions. Descriptions changeable; we limit/discontinue perishable items anytime.

Section 3 - Orders

Orders are offers—we accept/decline at discretion post-payment confirmation. No post-acceptance cancellations due to fresh prep. Notify via provided contact if issues. Returns per Refund Policy (footer link). Personal/household use only—no resale/export.

Section 4 - Prices and Billing

AUD prices (incl. GST) changeable; final in confirmation. Excludes shipping unless stated. Update details promptly. Warrant card validity and payment coverage.

Section 5 - Shipping and Delivery

See Shipping Policy (footer link). Not liable for delays; risk passes on carrier handover.

Section 6 - Intellectual Property

Services/content protected by Australian IP laws. Personal use only—no unauthorized copying. Trademarks (LAO JIANG, Shopify) require permission.

Section 7 - Optional Tools

Third-party tools "as is"—your risk.

Section 8 - Third-Party Links

External at your risk; we disclaim liability.

Section 9 - Relationship with Shopify

Direct transactions with us; Shopify not liable—release them from claims.

Section 10 - Privacy Policy

Governed by our Privacy Policy (footer link) and Shopify's (shopify.com/legal/privacy).

Section 11 - Feedback

Grants perpetual royalty-free license. Warrant compliance; we may monitor/edit.

Section 12 - Errors, Inaccuracies and Omissions

Correctable without notice; orders cancellable.

Section 13 - Prohibited Uses

Lawful only—no violations, spam, viruses. Termination possible.

Section 14 - Termination

At our discretion; survivors include IP, liability sections.

Section 15 - Disclaimer of Warranties

"As is"/"as available"—beyond ACL guarantees excluded where possible.

Section 16 - Limitation of Liability

Maximized per law—no indirect damages.

Section 17 - Indemnification

Defend us/Shopify from breaches/violations.

Section 18 - Severability

Invalid parts severed.

Section 19 - Waiver; Entire Agreement

These supersede priors.

Section 20 - Assignment

You can't; we can.

Section 21 - Governing Law

Victorian/Australian law; Victorian courts.

Section 22 - Headings

Convenience only.

Section 23 - Changes to Terms

Posted updates; use accepts.

Section 24 - Contact Information

laojiangcooks@gmail.com
LAO JIANG Crispy Chilli Oil